Neck Pain

Are you suffering from Neck Pain?

Anyone who has suffered with a pain in the neck knows that it’s exactly that! Severe acute neck pain can be a horrible experience bringing normal life to a halt. Fortunately most acute neck pain experiences will settle fairly quickly with early physiotherapy management helping bring this about more rapidly. Chronic recurrent neck pain can pose more of a challenge yet still respond well with physio interventions. Like all disorders we need to consider all of the potential causes to your problem when developing management solutions.

Depending on the nature of your neck problem will then determine the optimal management. Your physio will provide a thorough assessment to help treatment planning which may include specific exercises, dry needling, hydrotherapy, manual and soft tissue therapies, taping, as well as activity advice and referral where indicated. Selecting the best exercises for your particular presentation is a critical part of us helping you overcome your neck pain and ideally prevent it from returning. We also are proud to offer the latest cutting edge technology for back and neck conditioning with our Get Back program.

What to expect in your consult?

Your initial new episode consultation will involve a comprehensive assessment where we ascertain your relevant history and medical history, followed by a physical examination to determine the diagnosis and cause of your problem.

This will be discussed with you where we form a treatment plan for your needs. The treatment may vary but will often include a combination of “hands on therapies”, taping, advice, exercise therapies, dry needling as well as other options.

Conditions we help with:

Neck Strain
Facet Strain, “Wry Neck”
Disc Injury
Nerve Root Compression (NRC) / Radiculopathy
Muscle Tension
Cervicogenic Headache
Tension or Postural Headache
Degenerative Disorders / Arthritis

FAQ's

How long is the consultation?
Do I need a referral?
What should I wear?
What should I bring?
Can I see the Physio today?
Can Physios refer for Xrays and scans?
Do you accept all health funds?
How much does it cost to see the Physio?
Can you bulk bill Physiotherapy?
Are you NDIS registered?
Is there a cancellation policy?
How long is the consultation?

New episode physio appointments are normally 45 minutes to allow us the time to adequately assess, diagnose, develop a management plan and treat your condition or injury. Subsequent appointments are generally 30 minutes in duration.

Do I need a referral?

For private clients no referral is required so you can book in straight away! If you have a work injury, DVA, Medicare EPC or 3rd party insurance claim then a referral is required.

What should I wear?

Please bring along/ wear suitable light loose fitting clothing that you can move in and to allow access to your problem area. Eg. for the neck/ shoulder a light singlet, shorts for the knee/ ankle. We also have gowns available. Bring along your running shoes if you have foot and ankle problems.

What should I bring?

Please bring all recent relevant reports, scans, letters and any other information regarding your injury with you. You may also bring a medication list if you have one.

Can I see the Physio today?

Our physios are popular, however in most cases we can help you see a physio within 24 hours. You can check availability by selecting a service below, and if nothing suits give us a call and we’ll do our best to make something work.

Can Physios refer for Xrays and scans?

Physios can refer for spinal xrays via Medicare if indicated (though in the vast majority of cases they are not indicated). For peripheral xrays and other scans a GP or Specialist referral is required for Medicare funding coverage- we can advise you if we think that these are necessary and liaise directly with your doctor to arrange fast tracking when needed.

Do you accept all health funds?

Yes, we provide on the spot claims with your health fund with our HICAPs terminal, the vast majority of funds are eligible via HICAPs.

How much does it cost to see the Physio?

What can we help you with? Feel free to give us a call or chat with us here online and we’ll be happy to talk about the fees with you. The cost to fix your problem will depend on a number of factors which we can clearly discuss at your first consultation where we strive to work within your budget and needs.

Can you bulk bill Physiotherapy?

No, however as Medicare registered providers we can process your claim with Medicare who will contribute $52.95 towards your appointment fee if you have a GP referral under the Enhanced Primary Care (EPC) plan. After claiming you are just paying the $19.05 difference, that’s all. Your doctor (GP) can refer you for up to 5 sessions in a year for chronic conditions such as Diabetes.

Are you NDIS registered?

We are not presently NDIS registered however we can see NDIS clients who are “self managed”. Please contact us for more information regarding this service.

Is there a cancellation policy?

We understand that life gets hectic and doesn’t always go to plan! Our therapists are in demand though so if you are unable to make your appointment then someone else misses out too. Should you need to reschedule or cancel your appointment, please inform us at least 6 hours prior as per our late notice fee policy.

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