Thermoplastics

Thermoplastic Splints are custom fabricated using the latest low temperature plastics mainly for the management of hand and finger injuries.

They provide light weight, breathable and comfortable support to allow injured structures to heal in the most optimal position. They are fitted by appointment following assessment by your physio and often referred by your Doctor or Hand Specialist. As a custom orthoses they are normally fully claimable through Private Health Fund Extras cover. (POA)

Waterproof Casts are custom fitted using the latest polypropeline synthetic material to support the healing of acute fractures of the upper and lower limbs. They are light weight and fully submersible in water and much more comfortable than non waterproof plaster of paris casts. They are applied by appointment with your physio usually following referral from your GP or Specialist. Casts may be claimable through Private Health Fund Extras cover (POA)

We stock a wide range of braces for the support of injured limbs and to assist with rehabilitation, daily function and return to sports. From CAM Boots, groin straps, knee and ankle braces we have the widest range in Singleton and can custom order and custom fit many other braces as required. Ideally we recommend an appointment with your physio who can guide you through the best options for your condition and needs.

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Private Clients

A referral is not required for Physio as a private client. If you have private insurance health fund extras cover please bring your fund card and we can process your claim directly via HICAPs. Also bring along any relevant reports, scans etc.

Enhanced Primary Care Program (EPC)

Physio can attract rebates through Medicare EPC program for chronic disease management [item 723, 721, 732]. Up to 5 allied health consultations per year, or 10 for Aboriginal and Torres Straight Islanders. There are qualifying criteria and a GP referral is required for this program. Please bring along your referral, Medicare card and EFT card. Clients pay for the consultation and then the Medicare rebate is processed onsite back into your account. This is not a bulk billing service, the out of pocket expense is $19.05 per visit.

CTP Third Party Claims

Our clinic is registered to provide rehabilitation from any Compulsory Third Party motor vehicle accident claims. Please bring along your GP referral and current acceptance of liability specific for physiotherapy. If all details are correct we can invoice the insurer directly.

DVA

Our Physios are Accredited DVA providers. Please bring along your Gold or White Card as well as a current GP referral and we can claim directly through DVA.

Work Injuries

For Early Intervention services appointments are made by your HSO and invoiced via pre-arranged PO numbers or paid over the phone via credit card. Normally up to 5 sessions would be directly funded by your employer and then by their Workers Compensation Insurance company if beyond this.
For Workers Compensation injuries please bring along your GP referral and Certificate of Capacity, Insurance Company Information including Claim Number so that we can invoice directly as well as any other relevant reports and scans etc. Our physios are accredited NSW SIRA Workers Compensation Providers.

What to expect in your consult?

Your initial new episode consultation will involve a comprehensive assessment where we ascertain your relevant history and medical history, followed by a physical examination to determine the diagnosis and cause of your problem.

This will be discussed with you where we form a treatment plan for your needs. The treatment may vary but will often include a combination of “hands on therapies”, taping, advice, exercise therapies, dry needling as well as other options.

Conditions we help with:

Knee Pain

Hip Pain

Shoulder Pain

Back & Neck Pain

Ankle & Foot Pain

FAQ's

New episode physio appointments are normally 45 minutes to allow us the time to adequately assess, diagnose, develop a management plan and treat your condition or injury. Subsequent appointments are generally 30 minutes in duration.

For private clients no referral is required so you can book in straight away! If you have a work injury, DVA, Medicare EPC or 3rd party insurance claim then a referral is required.

Please bring along/ wear suitable light loose fitting clothing that you can move in and to allow access to your problem area. Eg. for the neck/ shoulder a light singlet, shorts for the knee/ ankle. We also have gowns available. Bring along your running shoes if you have foot and ankle problems.

Please bring all recent relevant reports, scans, letters and any other information regarding your injury with you. You may also bring a medication list if you have one.

Our physios are popular, however in most cases we can help you see a physio within 24 hours. You can check availability by selecting a service below, and if nothing suits give us a call and we’ll do our best to make something work.

Physios can refer for spinal xrays via Medicare if indicated (though in the vast majority of cases they are not indicated). For peripheral xrays and other scans a GP or Specialist referral is required for Medicare funding coverage- we can advise you if we think that these are necessary and liaise directly with your doctor to arrange fast tracking when needed.

Yes, we provide on the spot claims with your health fund with our HICAPs terminal, the vast majority of funds are eligible via HICAPs.

What can we help you with? Feel free to give us a call or chat with us here online and we’ll be happy to talk about the fees with you. The cost to fix your problem will depend on a number of factors which we can clearly discuss at your first consultation where we strive to work within your budget and needs.

No, however as Medicare registered providers we can process your claim with Medicare who will contribute $52.95 towards your appointment fee if you have a GP referral under the Enhanced Primary Care (EPC) plan. After claiming you are just paying the $19.05 difference, that’s all. Your doctor (GP) can refer you for up to 5 sessions in a year for chronic conditions such as Diabetes.

We are not presently NDIS registered however we can see NDIS clients who are “self managed”. Please contact us for more information regarding this service.

We understand that life gets hectic and doesn’t always go to plan! Our therapists are in demand though so if you are unable to make your appointment then someone else misses out too. Should you need to reschedule or cancel your appointment, please inform us at least 6 hours prior as per our late notice fee policy.

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