Workplace Services & Injuries

New episode physio appointments are normally 45 minutes to allow us the time to adequately assess, diagnose, develop a management plan and treat your condition or injury. Subsequent appointments are generally 30 minutes in duration.

For private clients no referral is required so you can book in straight away! If you have a work injury, DVA, Medicare EPC or 3rd party insurance claim then a referral is required.

Please bring along/ wear suitable light loose fitting clothing that you can move in and to allow access to your problem area. Eg. for the neck/ shoulder a light singlet, shorts for the knee/ ankle. We also have gowns available. Bring along your running shoes if you have foot and ankle problems.

Please bring all recent relevant reports, scans, letters and any other information regarding your injury with you. You may also bring a medication list if you have one.

Our physios are popular, however in most cases we can help you see a physio within 24 hours. You can check availability by selecting a service below, and if nothing suits give us a call and we’ll do our best to make something work.

Physios can refer for spinal xrays via Medicare if indicated (though in the vast majority of cases they are not indicated). For peripheral xrays and other scans a GP or Specialist referral is required for Medicare funding coverage- we can advise you if we think that these are necessary and liaise directly with your doctor to arrange fast tracking when needed.

Yes, we provide on the spot claims with your health fund with our HICAPs terminal, the vast majority of funds are eligible via HICAPs.

What can we help you with? Feel free to give us a call or chat with us here online and we’ll be happy to talk about the fees with you. The cost to fix your problem will depend on a number of factors which we can clearly discuss at your first consultation where we strive to work within your budget and needs.

No, however as Medicare registered providers we can process your claim with Medicare who will contribute $52.95 towards your appointment fee if you have a GP referral under the Enhanced Primary Care (EPC) plan. After claiming you are just paying the $19.05 difference, that’s all. Your doctor (GP) can refer you for up to 5 sessions in a year for chronic conditions such as Diabetes.

We are not presently NDIS registered however we can see NDIS clients who are “self managed”. Please contact us for more information regarding this service.

We understand that life gets hectic and doesn’t always go to plan! Our therapists are in demand though so if you are unable to make your appointment then someone else misses out too. Should you need to reschedule or cancel your appointment, please inform us at least 6 hours prior as per our late notice fee policy.